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Contact us now for a
free complaint health check

0800 0232 973
Average response time under 10secs.

Contact our claims company -

If you call office hours (9am - 5pm) you’ll be immediately talking to a real person in the UK and our average answer time is under 10 seconds.
How it works in 3 simple stages:
  1. Call us to provide us with your basic details and any relevant information you have to hand.
  2. If we believe there may be a claim we will send you a letter of authority and agreement to sign and post back to us in our freepost envelope.
  3. Once the authority document is returned our claims company will proceed to make enquiries and claims on your behalf.
We will keep you updated along the way, and will advise you along the way on any points where you want more
information or where an offer has been made for compensation.

Either fill in the form below or call us now on: 0800 0232 973
Our average answer time is 10 seconds.
Alternatively you can email us at

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